Returns & Exchanges
We offer a 30-day return policy for unused and unopened products. Due to the hygienic nature of our devices, we cannot accept returns on items that have been opened or used.
1
Initiate Request
Contact our support team with your order number and reason for return to receive a Return Authorization (RA) number.
2
Package Your Item
Securely pack the item in its original, unopened packaging, ensuring all accessories and manuals are included.
3
Affix Shipping Label
Attach the provided return label to the outside of your package and drop it off at any authorized carrier location.
4
Verification & Refund
Once received and inspected by our warehouse, your refund will be processed to the original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing